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Payment & Shipping Policy



      1.      All payments are prepaid by Visa, MasterCard,
             Paypal, money orders.

         Paypal payments should be made by visiting  
    http://www.paypal.com and sending payment to
    sales@qualityindoorenvironment.com  or 
    rich-a@pacbell.net

         All cashier's checks and money orders should be
    made payable and mailed to:

    Quality Indoor Environment
    P.O. Box 3118
     Walnut Creek, Ca. 94598

2.      NO personal/company checks accepted, NO CODs.

3.      NO International shipping.

4.      Domestic Shipping by UPS ground only. No P.O.
    Boxes.

5.      All Furnaces and Air conditioning condensers will be
   shipped common carrier, do to the excessive size &
   weight.  United States Postal Service, & UPS will not
   deliver Items of this size and weight. Shipping
   weights and insurance rates vary depending on 
   location and will be calculated per each order to
   assure accuracy.

6.      International shipping available on all items
    EXCEPT>>>>,
furnaces, air conditioning
    condensers, and  Air filters
 all international
    shipments require US custom declarations, there is
    a $20.00 handling fee for form processing and
    special packaging requirements per order on all
    International shipments.

7.      Items shipped fifth business day in most cases.
    Fed Ex will insure all packages.

8.      For Paypal payment, we can only ship to
    CONFIRMED address.

9.            8.25% Sales Tax applies to California Residents.

10.          Yahoo holds your payment for 5 days before our company is funded. All shipments will be shipped after payment is funded. Allow 2 weeks for delivery.

 

Sales & Warranties

      1.      Physical damage is not covered under
               manufacturer's warranty. 

      2.      All sales are final. Exchange warranty covered
               by/under manufacturer's defect warranty. 
               Manufacturer will determine all warranty claims.

3.      Air filters are non-refundable at any time. If
    damaged during shipping contact shipping
    company. Additional shipping charges may be
    added due to zip code and shipping zone regions
    most orders are shipped Federal express, they seem
    to be the most reasonable priced. Over size boxes
    will have the shipping adjusted by the shipping co.
    average cost is about $15.00- $33.00 per case
    depending on size with in the USA. You will be
    notified of any shipping cost changes when your
    order is confirmed. Remember when you order 4"
    filters they will come in 2 cases 6 per case. 

4.     S&H is non-refundable.

5.     Any presumed defective units are the responsibility
   of the manufacturer for replacement or shipping
   Company if damage results from shipping. 

6.     Buyer is responsible for return shipping costs and
   insurance. 

7.     Units returned will be tested. If found defective a
   replacement will be shipped immediately.  Units
   returned and found not to be defective will be
   returned at buyer's expense.
 

All Furnaces and Air Conditioning condensers come with new factory warranties, This equipment requires proper Installation by a licensed Heating & Air Conditioning Contractor, To assure that the factory warranty is not void!

Failure of any equipment that is not installed by a licensed heating & air contractor is not warranties. and repair costs would be the responsibility of the purchaser.

 

Need installation? We will install any furnace or A/C unit. You must live with in our service region of the East Bay Area in California.

 
Goodman Warranties
In addition to the heat exchanger limited twenty-year warranty, your Goodman GMT or GDT Gas Furnace has a 5-Year Warranty on all functional parts.
 
Extended Warranty

For even greater protection and worry-free ownership, ask you Goodman Dealer about GoodCare(tm), an affordable Extended Parts and Labor Warranty for your new furnace or entire Goodman system.

No Goodman furnaces or Air conditioner Product can be purchased at this time, we are updating product info and pricing. 12/01/2004 till further notice.

 
Questions: Fax or Phone Quality Indoor Environment is a licensed California heating and
air conditioning contractor serving California for over 23 years.
 
F - 925.875.0401
PH - 925.935.3456
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California License #860527 sales@qualityindoorenvironment.com